Coupon Exchange

A coupon exchange is an automated event on the PayCoupons platform that exchanges coupons a user wants to give away for coupons a user wants to have.

You can see details about all coupon exchanges in which you participated under the "Activities" menu item.

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After you ordered coupons, sit back and wait for PayCoupons to find a coupon exchange for you. The more different coupons you order, the shorter the waiting time until you take part in a coupon exchange.

Once PayCoupons has found a fitting coupon exchange, it will be executed automatically and you will get notified by e-mail about this. You can then review the new exchange by navigating to the Activities menu item.

It is possible (and usual) that PayCoupons transacts your orders in several parts, so with the first exchange you might get a partial amount of your ordered coupons.

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If you own a coupon that you have no longer a use for, you can offer it again on the market. When others order this coupon and a coupon exchange is made, you will get coupons you ordered yourself in exchange.

To offer a coupon:

  1. Click on the "Coupons" menu item to see an overview of the coupons you own.
  2. Click on the profile picture or username of the coupon you want to offer to visit that user's profile page.
  3. Click on the three-dots button next to the "Order coupon" button and choose "Offer this coupon".
  4. Enter the amount how much of this coupon you want to offer, and click "Offer coupon".
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  1. Sign up or log in.
  2. Go to "Businesses" and choose a business you want to order coupons from.
  3. Choose how much you want to order of this coupon, and click "Order coupon". Optionally, under "Require minimum transfer" you can also require the minimum value you will receive in the first exchange that fulfills a part of your order. This is useful to make sure you have a use for the coupon even if there is a longer delay between the first and subsequent transactions.
  4. Make sure you also offer coupons. On PayCoupons, you can only get the coupons you want when when other users order coupons you offer.
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Order all coupons for which you have a use. Also order coupons that you know you can use in the future, and promote your own coupons so more customers order them on PayCoupons.

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Because there is one more condition for becoming part of a coupon exchange that is beyond your control: you have to be part of at least one "order loop". Say you order from user A, who orders from B, who orders from C and so on … then an order loop exists if somebody in that chain orders from you.

If no order loop is found for you, you cannot become part of a coupon exchange. But you could be part of the coupon exchange after that, because people's orders change all the time. Also, if order loops conflict, the PayCoupons algorithm will prioritize yours if you are already waiting longer than others.

Still, there are no guarantees about when exactly your order will come through. We advise you to "save up" coupons of your suppliers because if you need to order them for making an urgent purchase, it may not work in time.

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It is not possible to reverse a coupon exchange. A coupon exchange is a "payment for ordered coupons with your own coupons". To reverse it would mean to also reverse the coupon exchange of all users whose transactions are connected to your coupon exchange by trading with them them, directly or indirectly. That can be tens of people, all of whom are happy that they got an exchange.

You can however adapt and cancel your coupon orders at any time before they become part of a coupon exchange. You can also cancel the parts of your coupon orders that have not yet become part of a coupon exchange. So simply make sure to cancel all unwanted coupon orders before the next coupon exchange happens.

Also, you can reverse the effect of a coupon exchange by offering the coupons you received but don't want. Somebody else may want them, and in exchange you get other coupons that you order.

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This function is available due to the characteristics of PayCoupons as a trading network: Our automatic coupon exchanges are likely to happen if every user orders at least 2.5 coupons on average. If you order less, you are unlikely to participate in a coupon exchange - which means PayCoupons will not work for you.

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Coupons

Let the seller know that you want to pay with a PayCoupons coupon and pay as follows:

  1. Find the seller's coupon in your Coupon account and click on "Pay".

  2. Enter the invoice amount to be paid and click "Next".

  3. The software has calculated the maximum amount that can be paid with this coupon. Click on "Send coupon payment now" to complete the coupon payment.

  4. If you were unable to pay the entire invoice amount with the coupon, you now pay the remaining amount in cash.

  5. The seller now confirms that she has received your payment by logging into her own PayCoupons account.

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Coupons are valid for three calendar years AD from the end of the year in which the coupon was issued.

The expiry dates of your coupons are noted on the coupons. Visit the menu item "Coupons" and click on the coupon type that is shown on the top right of the coupon.

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Charges

The usage fee is 5% (excl. VAT) of the value of coupons that your company issues on the PayCoupons platform.

There are no fees for anything else when using the PayCoupons platform.

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Your credit card will be charged at the beginning of a month for the fees incurred in the previous month.

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Yes. PayCoupons uses a third party payment provider, Stripe, to handle all credit card information and payments. Stripe is a PCI-approved payment provider, which means that your credit card information is as safe as can be.

All credit card data is sent directly to Stripe over HTTPS which means the data is encrypted, and that PayCoupons never actually sees your credit card number.

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PayCoupons is a VAT registered company in Germany. VAT will be added to our fees as per the usual VAT regulations of Germany, of the European Union, and of international trade:

  • 19% German VAT is added on invoices to business customers in Germany.
  • No VAT is added on invoices to business customers outside Germany. The reverse charge procedure applies. (For business customers in the European Union, we have to include 19% German VAT until you give us your VAT ID.)
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Miscellaneous

The contract between a user of PayCoupons and the PayCoupons platform operator is made in English or German. The language can be selected at the bottom-right of any page. No other languages are available at this time.

Likewise, contracts about the purchase of coupons from other PayCoupons users are made in English or German, as facilitated by the pay.coupons platform.

Contracts about products or services when paying with previously purchased coupons are not made on this platform, but directly between users. They may agree on any language for these.

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Yes. PayCoupons stores all closed purchase and sales contracts in its database. This applies both to contracts between a user and PayCoupons as a platform provider, and to the contracts between users about the purchase and sale of coupons, as facilitated by the PayCoupons platform.

Note that contracts between users are prepared by making offers and orders, but finalized (made irrevocable) only by so-called coupon exchanges that happen automatically on the PayCoupons platform.

You can get an overview of the exchanges you have become part of by looking for "Coupons exchanged" entries under the "Activity" menu item when you are logged in on the PayCoupons platform. You also receive a confirmation e-mail whenever a new exchange is made.

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Use the “Contact” link in the PayCoupons website's footer to send a message with your question to the team.

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Please abide by the following simple rules:

  1. Do not offer coupons for products or services that are illegal to sell or perform.
  2. Don't do anything that exploits the ignorance or benevolence of buyers or is generally considered “spam”.
  3. PayCoupons does not tolerate texts that are derogatory of any person or groups.

The PayCoupons team reserves the right to lock accounts that do not follow these rules. In such a case, you will get notified and can fix this.

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